Navigating Growth
At Shepherd Consulting, we don’t just manage call centers or optimize sales—we empower businesses to attack their competition with unmatched precision and strategy. Proudly rooted in Jacksonville, Florida, our team leverages decades of expertise in call center management, lead acquisition, phone number remediation, and sales consulting to fuel your growth.
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Navigating growth means staying ahead of the curve. We craft tailored solutions that streamline operations, boost lead conversion, and fortify your brand’s reputation. Whether it’s turning your call center into a revenue powerhouse or ensuring compliance through expert phone number remediation, we’re here to drive results that outpace your rivals.
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Jacksonville’s bold, competitive spirit runs through everything we do. Let us help you dominate your market, seize opportunities, and scale with confidence. Ready to grow? Let’s attack together.
Services
Shepherd Consulting is a Jacksonville, Florida-based firm specializing in call center management, lead acquisition, phone number remediation, and sales consulting. Founded by James Higbee, a fifth-generation Duval County entrepreneur, the company leverages innovative strategies and local expertise to deliver measurable results for businesses nationwide.
Call Center Management
Shepherd Consulting optimizes call center management by fine-tuning dialer setups for efficiency, streamlining workforce management, conducting call reviews, and rewriting scripts for better engagement. We ensure seamless lead delivery to agents and track lead sources to boost ROI. Our comprehensive approach drives performance and maximizes conversions.
Lead Aquisition
Shepherd Consulting supercharges lead acquisition for auto, health insurance, debt relief, solar, and B2B sectors. We deliver real-time leads for immediate engagement, high-quality aged leads for cost-effective outreach, and live transfers for direct, high-conversion connections. Our tailored strategies leverage advanced targeting, compliance-focused processes, and optimized lead flow to maximize ROI and drive competitive growth.
Phone Number Remediation
Shepherd Consulting provides expert phone number remediation by registering numbers with carriers to remove "spam likely" flags and enhance connectivity. We streamline compliance with carrier protocols, scrub numbers to improve reputation, and optimize outreach for higher answer rates. Our targeted approach ensures reliable, efficient communication, boosting campaign success and ROI.
Our Story Unveiled
Shepherd Consulting, founded by fifth-generation Jacksonville native James Higbee, is a premier firm specializing in call center management, lead acquisition, phone number remediation, and sales consulting. With over a decade of experience in sales, consulting, lead generation, and call center operations, James brings unparalleled expertise to help businesses thrive.
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Building on a 137-year family legacy that began with Foland & Higbee in 1888, James continues his family’s tradition of entrepreneurship in Jacksonville. After a stellar career at a St. Augustine-based consulting firm, where he drove seven-figure annual sales and managed global operations, James launched Shepherd Consulting to empower companies with innovative, results-driven strategies.
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Rooted in Jacksonville’s vibrant community, Shepherd Consulting delivers tailored solutions to optimize performance and fuel growth. Let us guide your business to success.
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James is also assisted by his German Shepherd, Liberty. The Shepherd behind Shepherd Consulting!
Contact
1401 Riverplace Blvd.
Apt 2002
Jacksonville, FL 32207
904-788-6598
