Privacy Policy for Shepherd Consulting

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Effective Date: April 23, 2025

At Shepherd Consulting, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, www.shepherdconsulting.com, or interact with us. By using our website, you consent to the practices described in this policy.

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1. Contact Information

For questions or concerns regarding this Privacy Policy or our data practices, please contact:

James Higbee
Shepherd Consulting
1401 Riverplace Blvd, Apt 2002
Jacksonville, FL 32207
Email: james@904shepherdconsulting.com
Phone: 904-788-6598

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2. Information We Collect

We collect the following personal information when you submit a contact request through our website:

• First Name

• Last Name

• Email Address

• Phone Number

• Message (any additional information you provide in the contact form)

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3. How We Use Your Information

The information we collect is used solely for the purpose of responding to your submitted request to be contacted by Shepherd Consulting. Specifically, we may use your data to:

• Contact you via email or phone to discuss your inquiry or provide requested services.

• Understand your needs and provide tailored consulting services.

• Improve our website and customer service based on feedback or inquiries received.

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4. How We Share Your Information

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We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website or communicating with you (e.g., email service providers). These providers are contractually obligated to keep your information confidential and secure.

• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or subpoena.

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5. Data Security

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We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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6. Data Retention

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We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected (i.e., to respond to your contact request) or as required by applicable law. Once the information is no longer needed, we securely delete or anonymize it.

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7. Your Rights

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You have the right to:

• Request access to the personal information we hold about you.

• Request correction of any inaccurate or incomplete information.

• Request deletion of your personal information, subject to legal or contractual obligations.

• Object to or restrict the processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the information provided in Section 1.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Effective Date." We encourage you to review this policy periodically.

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10. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it promptly.

If you have any questions about this Privacy Policy, please contact us using the details provided above.